Program Operations Manager – Independent Medical Education (IME)

MedAll is on a mission to ensure that healthcare professionals have access to the best medical education - from anywhere.

The World Health Organisation explains that we need to train 18 million more healthcare professionals by 2030, but we simply don’t have enough medical schools to keep training them in the same way. Our technology powers thousands of virtual training sessions for medics in 171 countries.

Join us as we make the world a healthier place, by helping driven and passionate healthcare professionals receive the best education possible - no matter where they live and work.

If you're ready to work on something that really matters, this is it.
Read more about our mission >

You will be the operational backbone of our global IME programs, ensuring every detail runs smoothly from planning through to reporting. By doing doing, you'll be helping thousands of doctors, nurses and other healthcare professional get access to cutting edge education. Responsibilities include:

✅ Project and event management: Set up and coordinate global education programs in project management software, maintaining meticulous timelines and trackers.

✅ Faculty research & coordination: Identify and research potential speakers, manage outreach, and schedule them to participate.

✅ Event setup: Configure live and on-demand events on our internal platforms, ensuring everything runs seamlessly on the day.

✅ Accreditation management: Collect and submit required documentation (speaker disclosures, CVs, slides, agreements, activity details) to accrediting bodies.

✅ Content & assessment support: Coordinate faculty materials, collect assessment questions, and input learning activities into our software.

✅ Data collection & reporting: Track participation, collate results, and contribute to detailed program reports for internal and external stakeholders.

✅ Process improvement: Use AI and digital tools to streamline operations, identify efficiencies, and improve program delivery.

✅ Collaboration: Work closely with internal teams (scientific, finance, account management) to ensure flawless program execution.

Experience comes in all forms. If you are experienced in event or project management this role is ideal for you. If you aren't but the details below sound like you, we'd love to hear from you!

🤩 A highly organised professional with proven experience managing projects or events — ideally in CME/IME program management (but not essential if you’re organised and detail-oriented).

🤩 Comfortable using project management software and productivity tools.

🤩 Confident coordinating multiple moving parts and keeping complex projects on track.

🤩 Familiar with (or excited to learn about) accreditation processes in medical education.

🤩 Tech-savvy, with openness to using AI tools to enhance efficiency.

🤩 An excellent communicator, both written and verbal.

🤩 Someone who thrives in a fast-paced, mission-driven environment.

We love helping our people win, everyday. And we believe that happens by creating exceptional opportunities for their success.

🌏 As a colleague at a company backed by some of the best investors in the world, you will have access to a global network of experts - from government advisors, to design leaders in billion dollar companies.

🚀 You'll be supported internally by a team of experienced people and meet 1:1 with senior leaders regularly

📈 As one of Europe's fastest growing companies we believe that our best people should grow with us. If you're clearly smashing it we'll support and mentor you to step up to the next level in your career.

🤝 We believe in collaboration
Only together can we change the world. We are globally-minded and fueled by empathy and teamwork. We purposefully seek a range of perspectives and experiences to drive innovation and fuel our growth. People feel like they belong at MedAll. Together, we can have an impact on this planet beyond our wildest expectations.

🌈 We unlock opportunity - for everyone
We believe in people. Our mission is to enable our users to access incredible training and to open up life-changing opportunities for healthcare professionals: everywhere. In the same way, we believe in supporting our colleagues to grow, thrive and realise their full potential. By empowering our colleagues, we are creating the most dynamic, mission-driven, innovative and people-centric company in healthcare.

🌏 We build trust
Trust is central to our mission. And it is a key ingredient to our success. Trust is reciprocal. We bolster that trust by empowering colleagues, communicating clearly and sharing information transparently. We are committed to people and are generous with our wisdom and support. We celebrate ambition. We recognise and reward success. We are compassionate - we know that the most ambitious plans sometimes come with failure: but by trusting each other we learn, pivot, and press into the future.